Help with Windows Remote Assistance

Community Forums/General Help/Help with Windows Remote Assistance

coffeedotbean(Posted 2010) [#1]
Having a little trouble with windows built in remote assistance.

Comp.Pro : Desktop - XP Pro - SP3
Comp.Home : Netbook - XP Home - SP3

Both computers sit next to each other but I am doing a course so I am trying some things out.

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SETUP
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Both Computers are on the same workgroup and I can share files/printer and ping each other etc. Both connect to the same router, Desktop(Pro) via ethenert, Netbook(Home) via Wireless.

Both computers are set to "Allow remote assistance invitations", both are using the Windows Firewall and remote assistance is allowed through, no other firewalls setup.

Both computers are logged in on the admin/owner profiles.
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PROBLEM
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I can send an invitation (via file) from comp.Pro to comp.Home and comp.Home *CAN* connect and assist comp.Pro. Good times.

However...

I can send an invitation (via file) from comp.Home to comp.Pro but comp.Pro *CANNOT* connect and assist comp.Home, get "invitation has expired or was canceled" error. Bad times.
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Any help? I am all googled out.


coffeedotbean(Posted 2010) [#2]
hum how odd, I moved the netbook to a lan connection and got connected, moved it back now to wireless and again can connect?!

I guess some kind of IP issue?

oh well, problem solved I guess =D


xlsior(Posted 2010) [#3]
- Windows Firewall enabled?

- Are the date/time correct on both computers?